My Listing is banned due to Amazon's mistake but no one wants to help me
I am reaching out to the community with frustration to address an issue with my product listing for strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 16373163731.
@Michelle_Amazon
My Listing is banned due to Amazon's mistake but no one wants to help me
I am reaching out to the community with frustration to address an issue with my product listing for strips, which was incorrectly removed from Amazon due to a classification error. This product has been mistakenly identified as a mouth tape product, which it is not. I have emailed to highrisk-childsafety for this error multiple times but all I get are same bot-response stating "Mouth tapes products cause safety risk. Therefore, they are prohibited from sale and listing on Amazon." CaseID is 16373163731.
@Michelle_Amazon
3 odpowiedzi
Manny_Amazon
Hello @Seller_Nuj26xtTUVQT2,
Thanks for posting here. These listings will not be reinstated due to how they are marketed for use as a mouth tape, which is prohibited from being listed on Amazon, including the images presented on the product which are portraying tape over a mouth. I'm sorry for any inconvenience this may cause.
Regards,
- Manny
