Hello Maja,
They finally answered my case today and gave me an 85p reimbursement for the sample order I gave them. As of yet I haven’t received any reimbursements for any of the orders…I take it that this will happen automatically?
Hello from Amazon Selling Partner Support,
My name is [Removed] and I’d be glad to assist you today.
We understand that you encountered an issue with SKU : [Removed] which resulted in incorrect fees for Order: [Removed].
We can appreciate that this might cause frustration and have a negative impact on your sales. We apologize for any inconvenience caused due to this matter.
We would like to notify you that a reimbursement of £0.85 has been issued in relation to order number [Removed]
The reimbursement id related to this order is [Removed].
If you need any additional assistance, please let us know and we will be more than happy to help. Have a nice day.