Address Issue Address Update Process
Iam writing to request assistance with updating my address information on my Amazon Seller account. Despite multiple attempts, I am encountering an error that prevents me from completing the update. Additionally, my account is currently deactivated.I have a utility bill in my name, but it reflects a different address from the one I need to update. Could you please advise on the necessary steps to resolve this issue and reactivate my account?Thank you for your prompt attention to this matter.
Address Issue Address Update Process
Iam writing to request assistance with updating my address information on my Amazon Seller account. Despite multiple attempts, I am encountering an error that prevents me from completing the update. Additionally, my account is currently deactivated.I have a utility bill in my name, but it reflects a different address from the one I need to update. Could you please advise on the necessary steps to resolve this issue and reactivate my account?Thank you for your prompt attention to this matter.
1 odpowiedź
Emet_Amazon
Hello @Seller_XaSbCoFDCdzDV,
Thank you for posting your concerns with trying to update your address.
The screenshot provided regarding the situation mentioned navigating to your notifications. I would suggest providing that notice here so we understand the specific situation. I would also ask to provide any cases you may have where you attempted to get support for this error.
Depending on the situation if verification was not successful, the account may not be eligible for reactivation. Once we better understand the specific situation you've encountered, I can off more guidance and support.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
