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Seller_9B8t1kxdX69cs

AWD shipment in transit, but POD indicates it was delivered 2 months ago.

Hello team.

We have a shipment sent to AWD (IUSP) and carrier provided the POD; confirmed delivery in 02/19.

So far, we're only getting automatic messages from Seller Support saying they're looking into it. This is very frustrating as the shipment is still "in transit" status on AWD. Shipment ID is STAR-VPC3XQX7VAXAU.

We have an active case ID for this, opened for more than a month: 17592279931

Can anyone help us determine what happen to the shipment?

33 wyświetlenia
10 odpowiedzi
Realizacja zamówień
Tagi:Wysyłka, Zgubiona przesyłka
20
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user profile
Seller_9B8t1kxdX69cs

AWD shipment in transit, but POD indicates it was delivered 2 months ago.

Hello team.

We have a shipment sent to AWD (IUSP) and carrier provided the POD; confirmed delivery in 02/19.

So far, we're only getting automatic messages from Seller Support saying they're looking into it. This is very frustrating as the shipment is still "in transit" status on AWD. Shipment ID is STAR-VPC3XQX7VAXAU.

We have an active case ID for this, opened for more than a month: 17592279931

Can anyone help us determine what happen to the shipment?

Realizacja zamówień
Tagi:Wysyłka, Zgubiona przesyłka
20
33 wyświetlenia
10 odpowiedzi
Odpowiedź
10 odpowiedzi
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

@Topher_Amazon, can you please help us checking what could have happened with the 200 units?

We've sent them in 100 master cartons with 2 units in each. Any help would be very appreciated as we're now waiting for more than 2 months on a shipment update and more than a month waiting for Seller Support to provide us more info.

Thank you very much for your support!

20
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Topher_Amazon,

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon.

Thank you!

10
user profile
Seller_vNvpk3szsrqqt
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Moderator Edit: Removed Promotional Content.


This content was removed for violations of the Seller Forums Guidelines prohibiting commercial content.

01
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Joey_Amazon, @Topher_Amazon

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931. No real updates on the case ID, just templates. it's been 4-5 months now.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon, @Joey_Amazon

Thank you!

20
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Danny_Amazon,

Can you please assist us with the investigation for this shipment?

We've only been getting the automated template responses for our case ID 17592279931 while the 200 units from AWD shipment STAR-VPC3XQX7VAXAU (now showing as closed since the past 2 weeks) are still missing, despite the POD confirming the delivery on Feb 19.

Any help would be greatly appreciated Danny. If you could assist maybe assigning one of your colleagues to this we would be very grateful.

Thank you!

10
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user profile
Seller_9B8t1kxdX69cs

AWD shipment in transit, but POD indicates it was delivered 2 months ago.

Hello team.

We have a shipment sent to AWD (IUSP) and carrier provided the POD; confirmed delivery in 02/19.

So far, we're only getting automatic messages from Seller Support saying they're looking into it. This is very frustrating as the shipment is still "in transit" status on AWD. Shipment ID is STAR-VPC3XQX7VAXAU.

We have an active case ID for this, opened for more than a month: 17592279931

Can anyone help us determine what happen to the shipment?

33 wyświetlenia
10 odpowiedzi
Realizacja zamówień
Tagi:Wysyłka, Zgubiona przesyłka
20
Odpowiedź
user profile
Seller_9B8t1kxdX69cs

AWD shipment in transit, but POD indicates it was delivered 2 months ago.

Hello team.

We have a shipment sent to AWD (IUSP) and carrier provided the POD; confirmed delivery in 02/19.

So far, we're only getting automatic messages from Seller Support saying they're looking into it. This is very frustrating as the shipment is still "in transit" status on AWD. Shipment ID is STAR-VPC3XQX7VAXAU.

We have an active case ID for this, opened for more than a month: 17592279931

Can anyone help us determine what happen to the shipment?

Realizacja zamówień
Tagi:Wysyłka, Zgubiona przesyłka
20
33 wyświetlenia
10 odpowiedzi
Odpowiedź
user profile

AWD shipment in transit, but POD indicates it was delivered 2 months ago.

autorstwa Seller_9B8t1kxdX69cs

Hello team.

We have a shipment sent to AWD (IUSP) and carrier provided the POD; confirmed delivery in 02/19.

So far, we're only getting automatic messages from Seller Support saying they're looking into it. This is very frustrating as the shipment is still "in transit" status on AWD. Shipment ID is STAR-VPC3XQX7VAXAU.

We have an active case ID for this, opened for more than a month: 17592279931

Can anyone help us determine what happen to the shipment?

Realizacja zamówień
Tagi:Wysyłka, Zgubiona przesyłka
20
33 wyświetlenia
10 odpowiedzi
Odpowiedź
10 odpowiedzi
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Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

@Topher_Amazon, can you please help us checking what could have happened with the 200 units?

We've sent them in 100 master cartons with 2 units in each. Any help would be very appreciated as we're now waiting for more than 2 months on a shipment update and more than a month waiting for Seller Support to provide us more info.

Thank you very much for your support!

20
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Topher_Amazon,

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon.

Thank you!

10
user profile
Seller_vNvpk3szsrqqt
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Moderator Edit: Removed Promotional Content.


This content was removed for violations of the Seller Forums Guidelines prohibiting commercial content.

01
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Joey_Amazon, @Topher_Amazon

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931. No real updates on the case ID, just templates. it's been 4-5 months now.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon, @Joey_Amazon

Thank you!

20
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Danny_Amazon,

Can you please assist us with the investigation for this shipment?

We've only been getting the automated template responses for our case ID 17592279931 while the 200 units from AWD shipment STAR-VPC3XQX7VAXAU (now showing as closed since the past 2 weeks) are still missing, despite the POD confirming the delivery on Feb 19.

Any help would be greatly appreciated Danny. If you could assist maybe assigning one of your colleagues to this we would be very grateful.

Thank you!

10
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

@Topher_Amazon, can you please help us checking what could have happened with the 200 units?

We've sent them in 100 master cartons with 2 units in each. Any help would be very appreciated as we're now waiting for more than 2 months on a shipment update and more than a month waiting for Seller Support to provide us more info.

Thank you very much for your support!

20
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

@Topher_Amazon, can you please help us checking what could have happened with the 200 units?

We've sent them in 100 master cartons with 2 units in each. Any help would be very appreciated as we're now waiting for more than 2 months on a shipment update and more than a month waiting for Seller Support to provide us more info.

Thank you very much for your support!

20
Odpowiedź
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Topher_Amazon,

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon.

Thank you!

10
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Topher_Amazon,

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon.

Thank you!

10
Odpowiedź
user profile
Seller_vNvpk3szsrqqt
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Moderator Edit: Removed Promotional Content.


This content was removed for violations of the Seller Forums Guidelines prohibiting commercial content.

01
user profile
Seller_vNvpk3szsrqqt
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Moderator Edit: Removed Promotional Content.


This content was removed for violations of the Seller Forums Guidelines prohibiting commercial content.

01
Odpowiedź
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Joey_Amazon, @Topher_Amazon

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931. No real updates on the case ID, just templates. it's been 4-5 months now.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon, @Joey_Amazon

Thank you!

20
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Joey_Amazon, @Topher_Amazon

Could you give us a hand investigating the 200 missing units?

AWD shipment STAR-VPC3XQX7VAXAU is now showing as 'Closed' and we're only getting automatic template answers on the case ID 17592279931. No real updates on the case ID, just templates. it's been 4-5 months now.

POD confirms that the shipment was delivered in 02/19.

Any help would be greatly appreciated @Topher_Amazon, @Joey_Amazon

Thank you!

20
Odpowiedź
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Danny_Amazon,

Can you please assist us with the investigation for this shipment?

We've only been getting the automated template responses for our case ID 17592279931 while the 200 units from AWD shipment STAR-VPC3XQX7VAXAU (now showing as closed since the past 2 weeks) are still missing, despite the POD confirming the delivery on Feb 19.

Any help would be greatly appreciated Danny. If you could assist maybe assigning one of your colleagues to this we would be very grateful.

Thank you!

10
user profile
Seller_9B8t1kxdX69cs
W odpowiedzi na: wpis użytkownika Seller_9B8t1kxdX69cs

Hello @Danny_Amazon,

Can you please assist us with the investigation for this shipment?

We've only been getting the automated template responses for our case ID 17592279931 while the 200 units from AWD shipment STAR-VPC3XQX7VAXAU (now showing as closed since the past 2 weeks) are still missing, despite the POD confirming the delivery on Feb 19.

Any help would be greatly appreciated Danny. If you could assist maybe assigning one of your colleagues to this we would be very grateful.

Thank you!

10
Odpowiedź
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności