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Seller_yZ9JeArp4NhWM

I am trying to reactivate my deactivated account, and I am caught in a loop

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

I have asked what information they need, but they will not tell me.

Is there someone from Amazon who can help me escalate this issue? I'd appreciate the help.

Case ID: 15925878851

25 wyświetleń
8 odpowiedzi
Tagi:Dezaktywowane
00
Odpowiedź
user profile
Seller_yZ9JeArp4NhWM

I am trying to reactivate my deactivated account, and I am caught in a loop

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

I have asked what information they need, but they will not tell me.

Is there someone from Amazon who can help me escalate this issue? I'd appreciate the help.

Case ID: 15925878851

Tagi:Dezaktywowane
00
25 wyświetleń
8 odpowiedzi
Odpowiedź
8 odpowiedzi
user profile
Seller_OvL8C4BJWiuS9
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Need more information-what is the violation?

30
user profile
Emet_Amazon
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Hello @Seller_yZ9JeArp4NhWM,

Thank you for posting your concern with your account deactivation.

user profile
Seller_yZ9JeArp4NhWM

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
Case ID: 15925878851
Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
From other posts I've read, it appears the fact that my account has been deactivated for more than a decade means I won't get anywhere unless I am able to escalate this to Amazon outside of the usual process. I am hoping someone from Amazon who monitors these forums might be willing to help me.
Wyświetl wpis

I appreciate the information provided, as it does seem there's a lack of understanding exactly why the account was deactivated and a lack of notifications or communication on the reason. I have passed your information to the appropriate teams for further review. They will likely follow up through your notifications, however if they provide me any updates on the situation, I will follow up here with you.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Seller_yZ9JeArp4NhWM

I am trying to reactivate my deactivated account, and I am caught in a loop

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

I have asked what information they need, but they will not tell me.

Is there someone from Amazon who can help me escalate this issue? I'd appreciate the help.

Case ID: 15925878851

25 wyświetleń
8 odpowiedzi
Tagi:Dezaktywowane
00
Odpowiedź
user profile
Seller_yZ9JeArp4NhWM

I am trying to reactivate my deactivated account, and I am caught in a loop

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

I have asked what information they need, but they will not tell me.

Is there someone from Amazon who can help me escalate this issue? I'd appreciate the help.

Case ID: 15925878851

Tagi:Dezaktywowane
00
25 wyświetleń
8 odpowiedzi
Odpowiedź
user profile

I am trying to reactivate my deactivated account, and I am caught in a loop

autorstwa Seller_yZ9JeArp4NhWM

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

I have asked what information they need, but they will not tell me.

Is there someone from Amazon who can help me escalate this issue? I'd appreciate the help.

Case ID: 15925878851

Tagi:Dezaktywowane
00
25 wyświetleń
8 odpowiedzi
Odpowiedź
8 odpowiedzi
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user profile
Seller_OvL8C4BJWiuS9
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Need more information-what is the violation?

30
user profile
Emet_Amazon
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Hello @Seller_yZ9JeArp4NhWM,

Thank you for posting your concern with your account deactivation.

user profile
Seller_yZ9JeArp4NhWM

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
Case ID: 15925878851
Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
From other posts I've read, it appears the fact that my account has been deactivated for more than a decade means I won't get anywhere unless I am able to escalate this to Amazon outside of the usual process. I am hoping someone from Amazon who monitors these forums might be willing to help me.
Wyświetl wpis

I appreciate the information provided, as it does seem there's a lack of understanding exactly why the account was deactivated and a lack of notifications or communication on the reason. I have passed your information to the appropriate teams for further review. They will likely follow up through your notifications, however if they provide me any updates on the situation, I will follow up here with you.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Seller_OvL8C4BJWiuS9
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Need more information-what is the violation?

30
user profile
Seller_OvL8C4BJWiuS9
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Need more information-what is the violation?

30
Odpowiedź
user profile
Emet_Amazon
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Hello @Seller_yZ9JeArp4NhWM,

Thank you for posting your concern with your account deactivation.

user profile
Seller_yZ9JeArp4NhWM

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
Case ID: 15925878851
Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
From other posts I've read, it appears the fact that my account has been deactivated for more than a decade means I won't get anywhere unless I am able to escalate this to Amazon outside of the usual process. I am hoping someone from Amazon who monitors these forums might be willing to help me.
Wyświetl wpis

I appreciate the information provided, as it does seem there's a lack of understanding exactly why the account was deactivated and a lack of notifications or communication on the reason. I have passed your information to the appropriate teams for further review. They will likely follow up through your notifications, however if they provide me any updates on the situation, I will follow up here with you.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
user profile
Emet_Amazon
W odpowiedzi na: wpis użytkownika Seller_yZ9JeArp4NhWM

Hello @Seller_yZ9JeArp4NhWM,

Thank you for posting your concern with your account deactivation.

user profile
Seller_yZ9JeArp4NhWM

My account has been deactivated since 2012. I have sent several appeals to reactivate my account. I have included a copy of my identification, a copy of a credit card statement showing my name and address, and several letters of explanation and plans of action.

Each time, I receive the message, "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time."

Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
Case ID: 15925878851
Wyświetl wpis
user profile
Seller_yZ9JeArp4NhWM
From other posts I've read, it appears the fact that my account has been deactivated for more than a decade means I won't get anywhere unless I am able to escalate this to Amazon outside of the usual process. I am hoping someone from Amazon who monitors these forums might be willing to help me.
Wyświetl wpis

I appreciate the information provided, as it does seem there's a lack of understanding exactly why the account was deactivated and a lack of notifications or communication on the reason. I have passed your information to the appropriate teams for further review. They will likely follow up through your notifications, however if they provide me any updates on the situation, I will follow up here with you.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Odpowiedź
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności