Amazon Listing My FBM SKUs at My FBA SKU Prices
Okay, so this is the first time I have ever heard of this, but the Amazon support makes it out like this is a normal thing.
I have very small, light and cheap products. For my FBA listings for them, I charge $7.99, but I charge $8.99 for the FBM SKUs because I cannot ship these small and light products anywhere nearly as cheap as Amazon, so I have to charge more, but I charge less for FBA to increase sales. For context, I ship this in untracked flats on other platforms, but Amazon does not allow that.
One of my listings that does not currently have FBA stock, is showing my FBM stock, but at the cheaper $7.99 FBA listed price.
This is not the same with all my similar listings, where I have both FBA and FBM skus of similar products, where the FBA stock is currently out of stock. It is showing the correct $8.99 price for my FBM listings.
Has anyone heard of this before? If this is an actual thing and not just a bug, as the support seems to make it out to be. WHAT??!! You cannot just sell my products for cheaper than I have them listed at, unless you are going to comp me the difference. I set the prices to where I can actually make money...
Customer support response:
Amazon
Hello from Amazon Selling Partner Support,
I understand your concern regarding the incorrect price showing for ASIN: ---.
To start, the Order was sold under the SKU --FBA - priced at $7.99 in your Manage all Inventory page.
https://sellercentral.amazon.com/orders-v3/order/113-1975381-6396245
When you do not have Inventory available for an FBA listing but an FBM listing exists, it will pull inventory to allow orders.
Which means if you wish for the product to be sold at 8.99 you will need to update it for FBA as well.
You can see from the Detail page "the other seller" listed on the product is your actual FBM listing at $8.99.
https://www.amazon.com/dp/---
Amazon Listing My FBM SKUs at My FBA SKU Prices
Okay, so this is the first time I have ever heard of this, but the Amazon support makes it out like this is a normal thing.
I have very small, light and cheap products. For my FBA listings for them, I charge $7.99, but I charge $8.99 for the FBM SKUs because I cannot ship these small and light products anywhere nearly as cheap as Amazon, so I have to charge more, but I charge less for FBA to increase sales. For context, I ship this in untracked flats on other platforms, but Amazon does not allow that.
One of my listings that does not currently have FBA stock, is showing my FBM stock, but at the cheaper $7.99 FBA listed price.
This is not the same with all my similar listings, where I have both FBA and FBM skus of similar products, where the FBA stock is currently out of stock. It is showing the correct $8.99 price for my FBM listings.
Has anyone heard of this before? If this is an actual thing and not just a bug, as the support seems to make it out to be. WHAT??!! You cannot just sell my products for cheaper than I have them listed at, unless you are going to comp me the difference. I set the prices to where I can actually make money...
Customer support response:
Amazon
Hello from Amazon Selling Partner Support,
I understand your concern regarding the incorrect price showing for ASIN: ---.
To start, the Order was sold under the SKU --FBA - priced at $7.99 in your Manage all Inventory page.
https://sellercentral.amazon.com/orders-v3/order/113-1975381-6396245
When you do not have Inventory available for an FBA listing but an FBM listing exists, it will pull inventory to allow orders.
Which means if you wish for the product to be sold at 8.99 you will need to update it for FBA as well.
You can see from the Detail page "the other seller" listed on the product is your actual FBM listing at $8.99.
https://www.amazon.com/dp/---
8 odpowiedzi
Michelle_Amazon
Hello @Seller_cHU6XL6jaQChu,
Thanks for reaching out. Do you have a Seller Support case that you can provide so I can take a look?
Looking forward to hearing back from you!
Michelle
Seller_TBMcyYMCVAo9u
Found I have the same issue. Creating a ticket now...