Fora dla sprzedawców
Zaloguj się
Zaloguj się
imgZaloguj się
imgZaloguj się
user profile
Seller_skdI9qe5GQs9l

Two questions about handling time gap and AHT

Two questions:

1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?

2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?

Thanks!

165 wyświetleń
4 odpowiedzi
Tagi:Realizacja, Realizacja przez sprzedawcę
00
Odpowiedź
user profile
Seller_skdI9qe5GQs9l

Two questions about handling time gap and AHT

Two questions:

1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?

2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?

Thanks!

Tagi:Realizacja, Realizacja przez sprzedawcę
00
165 wyświetleń
4 odpowiedzi
Odpowiedź
4 odpowiedzi
user profile
Dominic_Amazon
W odpowiedzi na: wpis użytkownika Seller_skdI9qe5GQs9l

Hi @Seller_skdI9qe5GQs9l,

Dominic from Amazon here, I will reach out to our internal teams and provide answers to this as soon as I can.

Best,

Dominic

00
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Seller_skdI9qe5GQs9l

Two questions about handling time gap and AHT

Two questions:

1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?

2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?

Thanks!

165 wyświetleń
4 odpowiedzi
Tagi:Realizacja, Realizacja przez sprzedawcę
00
Odpowiedź
user profile
Seller_skdI9qe5GQs9l

Two questions about handling time gap and AHT

Two questions:

1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?

2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?

Thanks!

Tagi:Realizacja, Realizacja przez sprzedawcę
00
165 wyświetleń
4 odpowiedzi
Odpowiedź
user profile

Two questions about handling time gap and AHT

autorstwa Seller_skdI9qe5GQs9l

Two questions:

1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?

2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?

Thanks!

Tagi:Realizacja, Realizacja przez sprzedawcę
00
165 wyświetleń
4 odpowiedzi
Odpowiedź
4 odpowiedzi
4 odpowiedzi
Szybkie filtry
Sortuj według
user profile
Dominic_Amazon
W odpowiedzi na: wpis użytkownika Seller_skdI9qe5GQs9l

Hi @Seller_skdI9qe5GQs9l,

Dominic from Amazon here, I will reach out to our internal teams and provide answers to this as soon as I can.

Best,

Dominic

00
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Dominic_Amazon
W odpowiedzi na: wpis użytkownika Seller_skdI9qe5GQs9l

Hi @Seller_skdI9qe5GQs9l,

Dominic from Amazon here, I will reach out to our internal teams and provide answers to this as soon as I can.

Best,

Dominic

00
user profile
Dominic_Amazon
W odpowiedzi na: wpis użytkownika Seller_skdI9qe5GQs9l

Hi @Seller_skdI9qe5GQs9l,

Dominic from Amazon here, I will reach out to our internal teams and provide answers to this as soon as I can.

Best,

Dominic

00
Odpowiedź
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności