Two questions about handling time gap and AHT
Two questions:
1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?
2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?
Thanks!
Two questions about handling time gap and AHT
Two questions:
1. If your handling time gap is less than 2 days on 9/25/24 and AHT doesn't automatically turn on, what happens if it goes over 2 days at some point in the future after 9/25/24? Will AHT automatically kick in permanently without the ability to turn it off as soon as the gap hits 2 days or more?
2. I've seen moderators mention that for media items, you can request an exception to manually set a SKU-specific handling time that will override what AHT has configured. How is that possible to do for books, when you sell thousands of different books with a different SKU for each one?
Thanks!
4 odpowiedzi
Dominic_Amazon
Hi @Seller_skdI9qe5GQs9l,
Dominic from Amazon here, I will reach out to our internal teams and provide answers to this as soon as I can.
Best,
Dominic