Hello,

I am hoping someone may help me in regards to this issue.

Due to a recent update made by Amazon within the category I sell on, most of my listings have child ASINS that have come apart from the parent ASINS. They cannot be put back together because the update has given parent ASINS options such as "size" which creates a conflict with the child listings. Support has offered no assistance through emails and I can no longer call support as I keep getting the following:

"Internal failure Sorry, we are unable to process your request. Try again."

I have cleared all of my internet history and have also tried using a different browser and computer.

Thank you.