Amazon has no record of having received shipped items
I have shipped two boxes of books to Amazon, and I have received proofs of delivery from UPS. But Amazon Support says that it has no record of receiving the items.
What can I do to enable Amazon to locate the shipments?
Charles McKelvey, Global Learning Vanguard Press
Amazon has no record of having received shipped items
I have shipped two boxes of books to Amazon, and I have received proofs of delivery from UPS. But Amazon Support says that it has no record of receiving the items.
What can I do to enable Amazon to locate the shipments?
Charles McKelvey, Global Learning Vanguard Press
1 odpowiedź
KJ_Amazon
What to do if you have a lost or delayed FBA Shipment
Seller Help: Reconcile your shipment
Hello @Seller_mejMM2F3FsGuU. The above pages have information for what sellers can do when there is an issue with their inbound FBA shipment.
If you provide a Case ID, our team can check what steps you need to take to dispute the decision made regarding that shipment.
