Hi everyone,

I want to share my experience with Amazon Italy because I’m completely stuck, and maybe someone here has gone through the same situation.

I haven’t received my payments for over a year, even though I have submitted all the required documents multiple times. My bank account verification keeps getting rejected without any explanation. There is currently a document under review that I have been waiting on for over a month, but nothing is happening.

Meanwhile, my account has been suspended, and although I submitted my new ID as requested, they didn’t accept it. At this point, communication with them has become completely impossible:

I can't even open a support ticket because they automatically close them.

Chat is unavailable – not that it was ever useful.

There’s no phone number to reach them.

I’m in a total deadlock – my money is stuck with them, and there’s no way to contact them.

Has anyone experienced something similar? Is there any way out of this? Any advice would be greatly appreciated!

Thanks in advance!