Greetings @Seller_uzbL2VSrX9VHO,

I apologize for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can and also thank you so much for utilizing the seller forums to obtain help with the documents needed to reactivate your account.

Seller_uzbL2VSrX9VHO

My seller account has been deactivated due to ID Verification, i am submitting all of my papers in several times , but still now not activated, amazon said we could not verify your account due to outstanding documents, but amazon does not say outstanding documents list , at this moment what can i do ?

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After a thorough investigation conducted in partnership with seller support, and after reviewing the information from your video call for identity verification, the team responsible for your account ID verification has determined that your account may have been involved in activities that prevent its reactivation.

The only way to reinstate your account now is to submit new evidence proving that the enforcement decision was made in error.

Please visit the pages Amazon Services Business Solutions Agreement and Selling policies and seller code of conduct for more information.

Wish you all the best,

Nikki