Need Help! The Buy Box option for our ASIN:B0CV56K69Z is MISSING!
I am posting to inquire about the issue with our ASIN: B0CV56K69Z missing the Buy Box option.
We recently made some big upgrades to our original (1.0) product based on customer feedback. To improve quality and satisfaction, we invested in better production machinery, higher-quality materials, and upgraded our processing techniques. With these improvements, we launched version 2.0, and the original 1.0 has now completely sold out.
Given the increased production costs, we conducted extensive market research (especially on similar products at Home Depot and Costco) to ensure that our 25% price adjustment remains competitive and reasonable. We updated the product information on the original ASIN page accordingly. However, following this update, we have encountered issues: the shopping cart option has disappeared from our listing page, and our Sponsored Product ads are no longer displaying as expected. We are concerned that this may affect our product's visibility and create confusion for our customers.
We would be sincerely grateful for any assistance you could provide in helping us restore the Buy Box option on our listing. Thank you very much for your time and support.
@Dominic_Amazon @Danny_Amazon @Roberto_Amazon @Quincy_Amazon @Manny_Amazon
Need Help! The Buy Box option for our ASIN:B0CV56K69Z is MISSING!
I am posting to inquire about the issue with our ASIN: B0CV56K69Z missing the Buy Box option.
We recently made some big upgrades to our original (1.0) product based on customer feedback. To improve quality and satisfaction, we invested in better production machinery, higher-quality materials, and upgraded our processing techniques. With these improvements, we launched version 2.0, and the original 1.0 has now completely sold out.
Given the increased production costs, we conducted extensive market research (especially on similar products at Home Depot and Costco) to ensure that our 25% price adjustment remains competitive and reasonable. We updated the product information on the original ASIN page accordingly. However, following this update, we have encountered issues: the shopping cart option has disappeared from our listing page, and our Sponsored Product ads are no longer displaying as expected. We are concerned that this may affect our product's visibility and create confusion for our customers.
We would be sincerely grateful for any assistance you could provide in helping us restore the Buy Box option on our listing. Thank you very much for your time and support.
@Dominic_Amazon @Danny_Amazon @Roberto_Amazon @Quincy_Amazon @Manny_Amazon
1 odpowiedź
Glenn_Amazon
Hi there @Seller_XEcqkmddKceCZ,
I've reviewed the ASIN and it looks like there is a Featured Offer currently for these products. If there is a specific issue still occurring with this ASIN can you please provide your most recent Selling Partner Support Case ID I can review? Thank you for your understanding.
-Glenn