None of the items in the store are currently receiving recommended offers
Dear Amazon Team,
We have reviewed the store's performance and policy on receiving recommended quotes and we have found that we are eligible to receive recommended quotes. However, we noticed that none of the items in the store are currently receiving recommended offers, which left us a bit confused.
We value the opportunity to receive referral quotes as it is vital to the growth of our business. We hope to be able to resume recommended quotations for store products in a timely manner so that we can better serve our customers and improve sales performance.
We hope that the Amazon team can assist us in resolving this issue so that our store products can resume recommended offers in a timely manner. Thank you for your understanding and support.
Looking forward to your reply.
Thanks!
None of the items in the store are currently receiving recommended offers
Dear Amazon Team,
We have reviewed the store's performance and policy on receiving recommended quotes and we have found that we are eligible to receive recommended quotes. However, we noticed that none of the items in the store are currently receiving recommended offers, which left us a bit confused.
We value the opportunity to receive referral quotes as it is vital to the growth of our business. We hope to be able to resume recommended quotations for store products in a timely manner so that we can better serve our customers and improve sales performance.
We hope that the Amazon team can assist us in resolving this issue so that our store products can resume recommended offers in a timely manner. Thank you for your understanding and support.
Looking forward to your reply.
Thanks!
13 odpowiedzi
Seller_rI7BZIczK8iAC
What is that?
Do you have a link to a helppage explaining what this is?
Seller_Hi7wbO2Kbo6bl
Amazon is not an offer site -- it's a buy it or don't buy it site.
If you wonder why you don't have a buy box, there may be many reasons.
If you do not currently have that column on your Manage Inventory page -- add it. You will then at least be able to tell if you are eligible for buy box.
However being eligible is no guarantee of having the buy box.
Seller_vDOfGLhucpDDO
@Sandy_Amazon
@Quincy_Amazon
@Cooper_Amazon
@Troy_Amazon
@Atlas_Amazon
@Steve_Amazon
Cade_Amazon
Hello @Seller_vDOfGLhucpDDO,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager that specializes in this topic and they will be following up with you shortly.
Best wishes,
Cade
Seller_vDOfGLhucpDDO
Case ID:14796260311
@Sandy_Amazon
@Quincy_Amazon
@Cooper_Amazon
@Troy_Amazon
@Atlas_Amazon
@Steve_Amazon
@Glenn_Amazon
@Blake_Amazon
@Rose_Amazon
Danny_Amazon
Hello @Seller_vDOfGLhucpDDO - thanks for letting us know about this situation here on the seller forums! From your post here and the contents of your provided case ID, it sounds like your listings are not the current featured offer for a product.
There are many factors that go into the determination of this, and not all those factors are shared, even internally. You can use the tool on this help page to determine if your offers are eligible to be the featured offer, and follow these best practices to best position your listings.
I hope this information helps, but let me know what questions you might have.
Thanks,
Danny
