lack of feedback
We ship between 15-20K orders per year and our lifetime feedback count is about 1500. so if you figure an average of 18k sales per year for 8 years that is 144,000 orders. This means that we have a order to feedback ratio of 100:1. That's pathetic. Does amazon do anything to encourage customers to leave feedback at all? I've been told by seller support I can't ask customers to leave feedback. Does this ratio seem low to anyone else? What am i missing here?
lack of feedback
We ship between 15-20K orders per year and our lifetime feedback count is about 1500. so if you figure an average of 18k sales per year for 8 years that is 144,000 orders. This means that we have a order to feedback ratio of 100:1. That's pathetic. Does amazon do anything to encourage customers to leave feedback at all? I've been told by seller support I can't ask customers to leave feedback. Does this ratio seem low to anyone else? What am i missing here?