Revising shop information
I have done small changes in my shop info/business profile a few weeks, ago, changed the name (a minor change) seller logo and profile logo.
However, it seems none of the revisions are applied to my storefront even though all the revisions were accepted while revising. Revised name and logos are on my "Business Profile" page and the link to my storefront uses the revised store name but, when visiting the storefront, what I see is old information and logos.
Do I need to do anything else for these revisions to be applied, what I might be missing?
Revising shop information
I have done small changes in my shop info/business profile a few weeks, ago, changed the name (a minor change) seller logo and profile logo.
However, it seems none of the revisions are applied to my storefront even though all the revisions were accepted while revising. Revised name and logos are on my "Business Profile" page and the link to my storefront uses the revised store name but, when visiting the storefront, what I see is old information and logos.
Do I need to do anything else for these revisions to be applied, what I might be missing?
6 odpowiedzi
Sandy_Amazon
Hi @Seller_4foSkShZatnhv
Thank you for your post here. My name is Sandy from the Community manager team.
Would you please share a case ID which included the links to your storefront or images that shows the information mismatch?
I was unable to see you Brand Registered through this merchant token and wanted to make sure I am looking at the right account to help you troubleshoot.
Best,
Sandy