Escalation Needed: Urgent Inventory Processing Issue – Case IDs: 17308264261 & 17179133201
Escalation Needed: Urgent Inventory Processing Issue – Case IDs: 17308264261 & 17179133201
Dear Amazon Seller Support Team,
I am writing to escalate our unresolved issue. Despite previous communications under Case ID 17179133201, we continue to experience significant delays, with over 1400+ units stuck in "FC Processing" for several months. Consequently, we have now opened a new case (ID: 17308264261) to address this matter urgently.
We require immediate clarification on the following points:
• Current Inventory Status: Please provide an exact update on the location and status of the affected units.
• Reason for Delay: A detailed explanation for the prolonged delay in moving these units from FC processing to sellable status.
• Definitive Timeline: A clear timeline for when we can expect the inventory to be fully processed and available for sale.
This ongoing issue is severely impacting our business operations, and we need your prompt attention to resolve it. We appreciate your immediate response with a clear resolution plan.
Thank you for your prompt assistance.
Escalation Needed: Urgent Inventory Processing Issue – Case IDs: 17308264261 & 17179133201
Escalation Needed: Urgent Inventory Processing Issue – Case IDs: 17308264261 & 17179133201
Dear Amazon Seller Support Team,
I am writing to escalate our unresolved issue. Despite previous communications under Case ID 17179133201, we continue to experience significant delays, with over 1400+ units stuck in "FC Processing" for several months. Consequently, we have now opened a new case (ID: 17308264261) to address this matter urgently.
We require immediate clarification on the following points:
• Current Inventory Status: Please provide an exact update on the location and status of the affected units.
• Reason for Delay: A detailed explanation for the prolonged delay in moving these units from FC processing to sellable status.
• Definitive Timeline: A clear timeline for when we can expect the inventory to be fully processed and available for sale.
This ongoing issue is severely impacting our business operations, and we need your prompt attention to resolve it. We appreciate your immediate response with a clear resolution plan.
Thank you for your prompt assistance.