DHL tracking (express)
I use DHL / DHL EXPRESS
100% VTR all year until the other day.
Now all are late (unconfirmed) only on certain days? Strange as its not every day.
All verified to have scans and delivered on time when i track.
Amazon support replied:
Because I use DHL, and I am sending DHL express this is the issue.
They claim there is no DHL EXPRESS SERVICE
However its right there in plain view as a drop down selection?
They recommend using Other, and putting DHL express and tell may "that may work"
Can we not just have a clear answer on this?
DHL tracking (express)
I use DHL / DHL EXPRESS
100% VTR all year until the other day.
Now all are late (unconfirmed) only on certain days? Strange as its not every day.
All verified to have scans and delivered on time when i track.
Amazon support replied:
Because I use DHL, and I am sending DHL express this is the issue.
They claim there is no DHL EXPRESS SERVICE
However its right there in plain view as a drop down selection?
They recommend using Other, and putting DHL express and tell may "that may work"
Can we not just have a clear answer on this?
3 odpowiedzi
Seller_wOYdrOWjeoIWY
Same here — we've been using DHL Express with 100% VTR all year, and suddenly getting defects for shipments that were scanned and delivered on time. After this, A-Z claims are rising, and buyers are saying they didn’t receive the item or that the shipment is lost, even when it’s clearly delivered.
