Competitor promotion on my product review
Im contacting you as the brand owner of *Waschii*, a travel-focused washbag sold under ASIN B0CQ71ZVJFOn *March 22, 2025*, a customer (Order ID: *114-0479911-1269805*) lefta *2-starreview* stating:*Just get a Scrubba Mini. Scrubba has an internal washboard, this onedoesnt. This is just a round dry bag with a water bottle lid that doesntreally do anything.*This review violates Amazons *Customer Review Guidelines*, specifically:*Content that promotes other products or services (including links)*Additionally, this review appears to be part of a *coordinated effort todamage our listing*: - The reviewer, *Jay K.*, has a history of *primarily 1- and 2-star reviews* across unrelated products. - They have *no verified reviews* of the product they recommend (Scrubba Mini). - The order was shipped to *Portland, OR 97210-3196*, which may help identify regional overlap with affiliate networks or competitor-linked accounts. - Reviewer profile: https://www.amazon.com/gp/profile/amzn1.account.AG2FNEGVCQMLKVC4FV6F255I7IYQI have already responded to the customer professionally and issued arefund, but the review has impacted conversions, and I am requesting Amazonto: 1. *Remove the review* due to the direct competitor promotion 2. *Investigate possible review abuse or incentivized placement*I am happy to provide any additional documentation or product information.Thank you for your help.*Sincerely,*
Competitor promotion on my product review
Im contacting you as the brand owner of *Waschii*, a travel-focused washbag sold under ASIN B0CQ71ZVJFOn *March 22, 2025*, a customer (Order ID: *114-0479911-1269805*) lefta *2-starreview* stating:*Just get a Scrubba Mini. Scrubba has an internal washboard, this onedoesnt. This is just a round dry bag with a water bottle lid that doesntreally do anything.*This review violates Amazons *Customer Review Guidelines*, specifically:*Content that promotes other products or services (including links)*Additionally, this review appears to be part of a *coordinated effort todamage our listing*: - The reviewer, *Jay K.*, has a history of *primarily 1- and 2-star reviews* across unrelated products. - They have *no verified reviews* of the product they recommend (Scrubba Mini). - The order was shipped to *Portland, OR 97210-3196*, which may help identify regional overlap with affiliate networks or competitor-linked accounts. - Reviewer profile: https://www.amazon.com/gp/profile/amzn1.account.AG2FNEGVCQMLKVC4FV6F255I7IYQI have already responded to the customer professionally and issued arefund, but the review has impacted conversions, and I am requesting Amazonto: 1. *Remove the review* due to the direct competitor promotion 2. *Investigate possible review abuse or incentivized placement*I am happy to provide any additional documentation or product information.Thank you for your help.*Sincerely,*
1 odpowiedź
Danny_Amazon
Hello @Seller_tUP9wz4d0PcSD- and thank you for ensuring this was surfaced on the seller forums.
I am glad to see you are already connected with @Joey_Amazonvia your original thread on this topic. Please do see his response to your there, as well as our Community Guidelines for using the forums, as they do not allow for duplicate posts. As such, I will need to close this thread as a duplicate and request you only create a single discussion thread per issue moving forward.
Please do continue the conversation on your original thread as needed, and thank you for your cooperation.
-Danny
