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Seller_P9TXoWdMpoeJ7

Product Images Uploaded Not Being Reflected

I uploaded new product images for ASIN: B07KX9JKD1 but they are not being reflected on the Amazon live website. How can I resolve the issue? I contacted Amazon support multiple times and received multiple answers.

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Seller_P9TXoWdMpoeJ7

Product Images Uploaded Not Being Reflected

I uploaded new product images for ASIN: B07KX9JKD1 but they are not being reflected on the Amazon live website. How can I resolve the issue? I contacted Amazon support multiple times and received multiple answers.

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Michelle_Amazon
W odpowiedzi na: wpis użytkownika Seller_P9TXoWdMpoeJ7

Hello @Seller_P9TXoWdMpoeJ7,

Thanks for reaching out. I have been able to verify that your images uploaded on March 5th are what is being displayed on Amazon. I would also like to call out that changes to the product, including packaging require that you create a new ASIN so that customers don't feel they are getting counterfeit items if they receive an item that has the old label on them. This can lead to a policy violations if you are doing updates to packaging without a new ASIN. You can find the policy here.

I hope this is helpful.

Regards,

Michelle

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Seller_P9TXoWdMpoeJ7

Product Images Uploaded Not Being Reflected

I uploaded new product images for ASIN: B07KX9JKD1 but they are not being reflected on the Amazon live website. How can I resolve the issue? I contacted Amazon support multiple times and received multiple answers.

18 wyświetleń
4 odpowiedzi
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Seller_P9TXoWdMpoeJ7

Product Images Uploaded Not Being Reflected

I uploaded new product images for ASIN: B07KX9JKD1 but they are not being reflected on the Amazon live website. How can I resolve the issue? I contacted Amazon support multiple times and received multiple answers.

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18 wyświetleń
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Product Images Uploaded Not Being Reflected

autorstwa Seller_P9TXoWdMpoeJ7

I uploaded new product images for ASIN: B07KX9JKD1 but they are not being reflected on the Amazon live website. How can I resolve the issue? I contacted Amazon support multiple times and received multiple answers.

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Michelle_Amazon
W odpowiedzi na: wpis użytkownika Seller_P9TXoWdMpoeJ7

Hello @Seller_P9TXoWdMpoeJ7,

Thanks for reaching out. I have been able to verify that your images uploaded on March 5th are what is being displayed on Amazon. I would also like to call out that changes to the product, including packaging require that you create a new ASIN so that customers don't feel they are getting counterfeit items if they receive an item that has the old label on them. This can lead to a policy violations if you are doing updates to packaging without a new ASIN. You can find the policy here.

I hope this is helpful.

Regards,

Michelle

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Michelle_Amazon
W odpowiedzi na: wpis użytkownika Seller_P9TXoWdMpoeJ7

Hello @Seller_P9TXoWdMpoeJ7,

Thanks for reaching out. I have been able to verify that your images uploaded on March 5th are what is being displayed on Amazon. I would also like to call out that changes to the product, including packaging require that you create a new ASIN so that customers don't feel they are getting counterfeit items if they receive an item that has the old label on them. This can lead to a policy violations if you are doing updates to packaging without a new ASIN. You can find the policy here.

I hope this is helpful.

Regards,

Michelle

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user profile
Michelle_Amazon
W odpowiedzi na: wpis użytkownika Seller_P9TXoWdMpoeJ7

Hello @Seller_P9TXoWdMpoeJ7,

Thanks for reaching out. I have been able to verify that your images uploaded on March 5th are what is being displayed on Amazon. I would also like to call out that changes to the product, including packaging require that you create a new ASIN so that customers don't feel they are getting counterfeit items if they receive an item that has the old label on them. This can lead to a policy violations if you are doing updates to packaging without a new ASIN. You can find the policy here.

I hope this is helpful.

Regards,

Michelle

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