my whole FBA shipment is lost and no respond from Amazon.
Please see attached, my whole FBA shipment was shipped and delivered to AZ, FBA warehouse on Nov-18-2024, tracking shows delivered to warehouse.
never receive item. all Discrepancy after 2 months.
Opened case with invoices on Jan-21-2025, since then, never heard back, need urgent help.
@Bryce_Amazon@Christine_Amazon@TaylorR_Amazon@KJ_Amazon@CR_Amazon@Josh_Amazon@Nikki_Amazon
CASE ID 17059354821
my whole FBA shipment is lost and no respond from Amazon.
Please see attached, my whole FBA shipment was shipped and delivered to AZ, FBA warehouse on Nov-18-2024, tracking shows delivered to warehouse.
never receive item. all Discrepancy after 2 months.
Opened case with invoices on Jan-21-2025, since then, never heard back, need urgent help.
@Bryce_Amazon@Christine_Amazon@TaylorR_Amazon@KJ_Amazon@CR_Amazon@Josh_Amazon@Nikki_Amazon
CASE ID 17059354821
0 odpowiedzi
KJ_Amazon
@Seller_5YZ33gHt9fwSD Thank you for checking in with the forums about your open FBA reconciliation request. I reviewed Case 17059354821 and see that it is still open and pending the next step of the investigation process. I understand that it is frustrating to wait for updates, but while it is at this stage I do not have any options for escalation.
Please keep monitoring the case for updates, and follow up here if you would still like assistance once it is resolved.
KJ_Amazon
