Hello @Seller_BYtKfK7wXtRMz,

Thank you for reaching out on the forums.

Seller_BYtKfK7wXtRMz

We have been working with Amazon and Manufacturer with restricted policy violations for 2 months now. We have submitted required info right away and are constantly contacting amazon to figure out what we need to fix to remove violations. We were sent a Repeat violation: Restricted Products Violations Warning last week and requested amazon account health team contact us multiple times. Each time they'd call and the code would not work or no one would answer the call once the code was entered. We are looking for anyway to get our account reactivated.

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I see that your account has been restricted due to repeated restricted product violations, and you are seeking guidance on your available options to get this resolved. I understand that the lack of support here is causing frustration for you, so I would like to take a look and see how I can help.

As I have limited visibility, I would need more details to understand your situation. Can you please provide me with an associated case ID and example affected ASINs? It will also be helpful if you explain what you have provided in your appeals so far.

Typically for repeat violation issues, you will be required to identify the correct root cause that led to the repeated nature of the violations, and what measures you have put into place to ensure they won't occur in the future. If you don't correctly identify the issue and provide a suitable solution, the review team will continue to deny your submissions.

I look forward to your response and assisting you further. The forums community and I are here to support you.

Wishing you the best,

LeviDylan