Request for Clarification on Selling Restrictions for our Owned manufacture Products
Dear Amazon Selling Partner Support Team,
I hope this message finds you well.
We have been selling our owned Brand and Manufacture food products.
However, we noticed that we are unable to edit the listing due to Request Approval, and when we click the Request Approval, it will be directed to the page below:
(US marketplace)
We are not accepting applications to sell:
- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
- Other product(s)
I reached out to Amazon Seller Support, and I received the following response:
"Hello from Amazon Selling Partner Support,
This is Harish with the Amazon Selling Partner Support Leadership team.
Thank you for your patience while we were working on your case.
I have checked the error and see that the listing is gated and only sellers who are brand registered can appeal for the listing.
As your account is not brand registered, we will not be able to request for appeal."
-------
Thank you, please help us on resolving this.
@Cade_Amazon @Charly_Amazon @Danika_Amazon @Dominic_Amazon @Dougal_Amazon @Emet_Amazon @Joey_Amazon @LeviDylan_Amazon @Micah_Amazon @Michelle_Amazon @Quincy_Amazon @Roberto_Amazon @Sandy_Amazon @SEAmod @Steve_Amazon @Tatiana_Amazon @Troy_Amazon @Topher_Amazon @Veronica_Amazon
Request for Clarification on Selling Restrictions for our Owned manufacture Products
Dear Amazon Selling Partner Support Team,
I hope this message finds you well.
We have been selling our owned Brand and Manufacture food products.
However, we noticed that we are unable to edit the listing due to Request Approval, and when we click the Request Approval, it will be directed to the page below:
(US marketplace)
We are not accepting applications to sell:
- Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
- Other product(s)
I reached out to Amazon Seller Support, and I received the following response:
"Hello from Amazon Selling Partner Support,
This is Harish with the Amazon Selling Partner Support Leadership team.
Thank you for your patience while we were working on your case.
I have checked the error and see that the listing is gated and only sellers who are brand registered can appeal for the listing.
As your account is not brand registered, we will not be able to request for appeal."
-------
Thank you, please help us on resolving this.
@Cade_Amazon @Charly_Amazon @Danika_Amazon @Dominic_Amazon @Dougal_Amazon @Emet_Amazon @Joey_Amazon @LeviDylan_Amazon @Micah_Amazon @Michelle_Amazon @Quincy_Amazon @Roberto_Amazon @Sandy_Amazon @SEAmod @Steve_Amazon @Tatiana_Amazon @Troy_Amazon @Topher_Amazon @Veronica_Amazon
7 odpowiedzi
Manny_Amazon
Hello @Seller_Jh0LViGOSYG0E,
In some instances Amazon isn't currently accepting any applications to sell a product. In this instance the product is also prohibited from being sold in those other conditions. However, this product isn't accepting to sell products as New either. You can learn more about applying to sell products on the Categories and products that require approval help page.
Thank you for your understanding.
Regards,
- Manny
Seller_Jh0LViGOSYG0E
Hi Manny,
Thank you for your response.
Why are we receiving this as we are the brand owner and manufacturer of these products. How can we go about this. Please help us what we need to do. Thank you again.
