Product main image is not uploading
ASIN: B0D2WZ4GK3
No matter how many times i upload the correct product image, it always saying that "The MAIN image you submitted for US/Global does not accurately represent the product for B0D2WZ4GK3 or the product identifier you submitted is incorrect, in US/Global store. As a result, your image(s) will not be displayed to Customers. Please upload a new image or fix the product identifier. You may refer to the Product image requirements for more information."
For the other 3 colors, the images uploaded perfectly. Only for this color ASIN, the problem is happening. I am stuck and can't find any solution.
Product main image is not uploading
ASIN: B0D2WZ4GK3
No matter how many times i upload the correct product image, it always saying that "The MAIN image you submitted for US/Global does not accurately represent the product for B0D2WZ4GK3 or the product identifier you submitted is incorrect, in US/Global store. As a result, your image(s) will not be displayed to Customers. Please upload a new image or fix the product identifier. You may refer to the Product image requirements for more information."
For the other 3 colors, the images uploaded perfectly. Only for this color ASIN, the problem is happening. I am stuck and can't find any solution.
0 odpowiedzi
Seller_rI7BZIczK8iAC
Is this ASIN maybe a parent? If yes, you have to upload it for the child.
Manny_Amazon
Hello @Seller_Xi17UKxCDp1Xr,
Thanks for posting to the Forums. As @Seller_rI7BZIczK8iACmentioned, if your product is a parent ASIN you will want to upload the image for the child.
If you have uploaded it and still not seeing it update, please create a case with Seller Support for further troubleshooting. Share your case ID in this thread and I'll review and see what options exist for escalation.
Regards,
- Manny
