Hazmat product issue
I am trying to list my new branded nail top coat and base coat. Amazon classified my product as hazmat. While other sellers are selling the same product without being considered for hazmat product. I contacted to customer service creating case but same frustrating answer again and again. How can I not be in hazmat classification? What I need to do? These following ASIN are not classified as Hazmat: B07GXPZ768, B0BD4MMFVM. These are also nail top coat and base coat. Can anybody help me on this? My ASIN is B0D293XF31
Hazmat product issue
I am trying to list my new branded nail top coat and base coat. Amazon classified my product as hazmat. While other sellers are selling the same product without being considered for hazmat product. I contacted to customer service creating case but same frustrating answer again and again. How can I not be in hazmat classification? What I need to do? These following ASIN are not classified as Hazmat: B07GXPZ768, B0BD4MMFVM. These are also nail top coat and base coat. Can anybody help me on this? My ASIN is B0D293XF31
24 odpowiedzi
Seller_7LrAV0m5llaI7
All you have to do is upload the products MSDS sheet for Hazmat review. If it is not hazmat, they will reclassify it.
Seller_JGkJnF28gbJJD
Hey @ Taylor, yes please look at it. I have no different product than others. Under same category, same ingredients, they are not hazardous but mine is hazard. I just do not understand the process.
TaylorR_Amazon
I apologize, @Seller_JGkJnF28gbJJD, I don't see that ASIN (B0D293XF31) listed as hazardous. Can you attach a screenshot of what you are seeing from your end?
Seller_JGkJnF28gbJJD
Hi,
Please see the attach screen shot. Please help me to solve this.
TaylorR_Amazon
I suggest to dispute via Seller Support. I will look into this from my end as well. Can you let me know any Case IDs you have opened related to this? Thank you, @Seller_JGkJnF28gbJJD!
Seller_JGkJnF28gbJJD
I have uploaded updated SDS certificate yesterday again. Let see how it goes. Meanwhile, can you please consult with them and help me on this to exempt from the dangerous goods program.
TaylorR_Amazon
I will need to provide the team with any case IDs related to the issue if you have any. Keep me updated!
Seller_JGkJnF28gbJJD
These are the cases ID but they have already closed the cases without a proper answers:
15327553281, 15329655251, 15234579871
Seller_JGkJnF28gbJJD
Also, I can open the case again and provide case ID to you. I will also upload updated SDS certificate as well, I have asked for MSDS certificate as well. I will attach them to case. Will this be easy for you to help me?
TaylorR_Amazon
I've just requested a review, @Seller_JGkJnF28gbJJD. Hold tight and I will let you know what I hear.
Seller_JGkJnF28gbJJD
Thank you so much. I have requested MSDS as well, I will get that soon if that helps.
Seller_JGkJnF28gbJJD
Hi TayloR_Amazon,
I have just uploaded the MSDS sheet and it is under review now.
