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Seller_abvDcTtQNWTq0

Not able to create coupons using Bulk Upload feature

Hello guys,

Is anyone having issues creating coupons in bulk? We use the same feed that we have been using for a while and just started having issues uploading it about a week ago:

img

We are using the latest template so it is not the problem. I created case (ID 17516552561) with seller support, but they keep responding with useless canned responses as expected.

Is anyone else experiencing it? It definitely looks like a technical issues with Amazon, but "seller support" doesn't want to escalate it to the appropriate department.

Thanks

26 wyświetleń
6 odpowiedzi
20
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user profile
Seller_abvDcTtQNWTq0

Not able to create coupons using Bulk Upload feature

Hello guys,

Is anyone having issues creating coupons in bulk? We use the same feed that we have been using for a while and just started having issues uploading it about a week ago:

img

We are using the latest template so it is not the problem. I created case (ID 17516552561) with seller support, but they keep responding with useless canned responses as expected.

Is anyone else experiencing it? It definitely looks like a technical issues with Amazon, but "seller support" doesn't want to escalate it to the appropriate department.

Thanks

20
26 wyświetleń
6 odpowiedzi
Odpowiedź
0 odpowiedzi
user profile
Danny_Amazon
W odpowiedzi na: wpis użytkownika Seller_abvDcTtQNWTq0

Hi there @Seller_abvDcTtQNWTq0- thanks for sharing this issue to the forums.

I wanted to check in to see if you are still experiencing any issues of this nature? I see through your shared case ID that our team did direct you to re-upload the file using the template guidelines, or if you want to create a coupon with fewer than 15 child ASINs, to use the normal coupon creation workflow.

They also noted that each row in the spreadsheet is a separate Coupon. If you want to add multiple ASINs to the same Coupon, add them in the same cell in column A, separated by a Semicolon.

In case its helpful, you can see guidance on creating coupons in bulk, and addressing common errors in coupon spreadsheet uploads for more details!

Thank you,

Danny

10
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user profile
Seller_abvDcTtQNWTq0

Not able to create coupons using Bulk Upload feature

Hello guys,

Is anyone having issues creating coupons in bulk? We use the same feed that we have been using for a while and just started having issues uploading it about a week ago:

img

We are using the latest template so it is not the problem. I created case (ID 17516552561) with seller support, but they keep responding with useless canned responses as expected.

Is anyone else experiencing it? It definitely looks like a technical issues with Amazon, but "seller support" doesn't want to escalate it to the appropriate department.

Thanks

26 wyświetleń
6 odpowiedzi
20
Odpowiedź
user profile
Seller_abvDcTtQNWTq0

Not able to create coupons using Bulk Upload feature

Hello guys,

Is anyone having issues creating coupons in bulk? We use the same feed that we have been using for a while and just started having issues uploading it about a week ago:

img

We are using the latest template so it is not the problem. I created case (ID 17516552561) with seller support, but they keep responding with useless canned responses as expected.

Is anyone else experiencing it? It definitely looks like a technical issues with Amazon, but "seller support" doesn't want to escalate it to the appropriate department.

Thanks

20
26 wyświetleń
6 odpowiedzi
Odpowiedź
user profile

Not able to create coupons using Bulk Upload feature

autorstwa Seller_abvDcTtQNWTq0

Hello guys,

Is anyone having issues creating coupons in bulk? We use the same feed that we have been using for a while and just started having issues uploading it about a week ago:

img

We are using the latest template so it is not the problem. I created case (ID 17516552561) with seller support, but they keep responding with useless canned responses as expected.

Is anyone else experiencing it? It definitely looks like a technical issues with Amazon, but "seller support" doesn't want to escalate it to the appropriate department.

Thanks

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Danny_Amazon
W odpowiedzi na: wpis użytkownika Seller_abvDcTtQNWTq0

Hi there @Seller_abvDcTtQNWTq0- thanks for sharing this issue to the forums.

I wanted to check in to see if you are still experiencing any issues of this nature? I see through your shared case ID that our team did direct you to re-upload the file using the template guidelines, or if you want to create a coupon with fewer than 15 child ASINs, to use the normal coupon creation workflow.

They also noted that each row in the spreadsheet is a separate Coupon. If you want to add multiple ASINs to the same Coupon, add them in the same cell in column A, separated by a Semicolon.

In case its helpful, you can see guidance on creating coupons in bulk, and addressing common errors in coupon spreadsheet uploads for more details!

Thank you,

Danny

10
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Danny_Amazon
W odpowiedzi na: wpis użytkownika Seller_abvDcTtQNWTq0

Hi there @Seller_abvDcTtQNWTq0- thanks for sharing this issue to the forums.

I wanted to check in to see if you are still experiencing any issues of this nature? I see through your shared case ID that our team did direct you to re-upload the file using the template guidelines, or if you want to create a coupon with fewer than 15 child ASINs, to use the normal coupon creation workflow.

They also noted that each row in the spreadsheet is a separate Coupon. If you want to add multiple ASINs to the same Coupon, add them in the same cell in column A, separated by a Semicolon.

In case its helpful, you can see guidance on creating coupons in bulk, and addressing common errors in coupon spreadsheet uploads for more details!

Thank you,

Danny

10
user profile
Danny_Amazon
W odpowiedzi na: wpis użytkownika Seller_abvDcTtQNWTq0

Hi there @Seller_abvDcTtQNWTq0- thanks for sharing this issue to the forums.

I wanted to check in to see if you are still experiencing any issues of this nature? I see through your shared case ID that our team did direct you to re-upload the file using the template guidelines, or if you want to create a coupon with fewer than 15 child ASINs, to use the normal coupon creation workflow.

They also noted that each row in the spreadsheet is a separate Coupon. If you want to add multiple ASINs to the same Coupon, add them in the same cell in column A, separated by a Semicolon.

In case its helpful, you can see guidance on creating coupons in bulk, and addressing common errors in coupon spreadsheet uploads for more details!

Thank you,

Danny

10
Odpowiedź
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności