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Seller_TtTILLHyhX3si

Just a question, is it normal that they don't answer my case for about a month?

is it normal that they don't answer my case for about a month and I'm the only gets a message?

"Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

CASE ID 17060336751

- Registered brand

- Product passed and approved by NSF (cost about $ 1500)

- VINE program was activated for 30 Reviews (cost $ 200)

Result, the ASIN was deleted without any warning, and there is no possibility to submit a request to resell?

The Reviews were completely deleted! (26 Reviews, all through the VINE program)

Case opened on the subject on January 21 and to date there is no response on the issue

Please advise.

16 wyświetleń
6 odpowiedzi
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user profile
Seller_TtTILLHyhX3si

Just a question, is it normal that they don't answer my case for about a month?

is it normal that they don't answer my case for about a month and I'm the only gets a message?

"Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

CASE ID 17060336751

- Registered brand

- Product passed and approved by NSF (cost about $ 1500)

- VINE program was activated for 30 Reviews (cost $ 200)

Result, the ASIN was deleted without any warning, and there is no possibility to submit a request to resell?

The Reviews were completely deleted! (26 Reviews, all through the VINE program)

Case opened on the subject on January 21 and to date there is no response on the issue

Please advise.

00
16 wyświetleń
6 odpowiedzi
Odpowiedź
0 odpowiedzi
user profile
Seller_rI7BZIczK8iAC
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

user profile
Seller_TtTILLHyhX3si
the ASIN was deleted
Wyświetl wpis

The ASIN was deactivated. copy and paste here Amazon's email informing you about this.

00
user profile
Glenn_Amazon
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

Hi there @Seller_TtTILLHyhX3si,

I've reviewed you case and it appears that you were restricted as this was a supplement product. However you were identified as the brand owner and your listing has been restored. You should be able to list this product again.

Please let me know if you still have difficulties.

Thank you for your understnading.

-Glenn

00
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user profile
Seller_TtTILLHyhX3si

Just a question, is it normal that they don't answer my case for about a month?

is it normal that they don't answer my case for about a month and I'm the only gets a message?

"Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

CASE ID 17060336751

- Registered brand

- Product passed and approved by NSF (cost about $ 1500)

- VINE program was activated for 30 Reviews (cost $ 200)

Result, the ASIN was deleted without any warning, and there is no possibility to submit a request to resell?

The Reviews were completely deleted! (26 Reviews, all through the VINE program)

Case opened on the subject on January 21 and to date there is no response on the issue

Please advise.

16 wyświetleń
6 odpowiedzi
00
Odpowiedź
user profile
Seller_TtTILLHyhX3si

Just a question, is it normal that they don't answer my case for about a month?

is it normal that they don't answer my case for about a month and I'm the only gets a message?

"Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

CASE ID 17060336751

- Registered brand

- Product passed and approved by NSF (cost about $ 1500)

- VINE program was activated for 30 Reviews (cost $ 200)

Result, the ASIN was deleted without any warning, and there is no possibility to submit a request to resell?

The Reviews were completely deleted! (26 Reviews, all through the VINE program)

Case opened on the subject on January 21 and to date there is no response on the issue

Please advise.

00
16 wyświetleń
6 odpowiedzi
Odpowiedź
user profile

Just a question, is it normal that they don't answer my case for about a month?

autorstwa Seller_TtTILLHyhX3si

is it normal that they don't answer my case for about a month and I'm the only gets a message?

"Thanks for your continued patience. We are currently researching your issue in partnership with the responsible team. We'll provide an update as soon as any additional information is available."

CASE ID 17060336751

- Registered brand

- Product passed and approved by NSF (cost about $ 1500)

- VINE program was activated for 30 Reviews (cost $ 200)

Result, the ASIN was deleted without any warning, and there is no possibility to submit a request to resell?

The Reviews were completely deleted! (26 Reviews, all through the VINE program)

Case opened on the subject on January 21 and to date there is no response on the issue

Please advise.

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user profile
Seller_rI7BZIczK8iAC
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

user profile
Seller_TtTILLHyhX3si
the ASIN was deleted
Wyświetl wpis

The ASIN was deactivated. copy and paste here Amazon's email informing you about this.

00
user profile
Glenn_Amazon
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

Hi there @Seller_TtTILLHyhX3si,

I've reviewed you case and it appears that you were restricted as this was a supplement product. However you were identified as the brand owner and your listing has been restored. You should be able to list this product again.

Please let me know if you still have difficulties.

Thank you for your understnading.

-Glenn

00
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Seller_rI7BZIczK8iAC
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

user profile
Seller_TtTILLHyhX3si
the ASIN was deleted
Wyświetl wpis

The ASIN was deactivated. copy and paste here Amazon's email informing you about this.

00
user profile
Seller_rI7BZIczK8iAC
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

user profile
Seller_TtTILLHyhX3si
the ASIN was deleted
Wyświetl wpis

The ASIN was deactivated. copy and paste here Amazon's email informing you about this.

00
Odpowiedź
user profile
Glenn_Amazon
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

Hi there @Seller_TtTILLHyhX3si,

I've reviewed you case and it appears that you were restricted as this was a supplement product. However you were identified as the brand owner and your listing has been restored. You should be able to list this product again.

Please let me know if you still have difficulties.

Thank you for your understnading.

-Glenn

00
user profile
Glenn_Amazon
W odpowiedzi na: wpis użytkownika Seller_TtTILLHyhX3si

Hi there @Seller_TtTILLHyhX3si,

I've reviewed you case and it appears that you were restricted as this was a supplement product. However you were identified as the brand owner and your listing has been restored. You should be able to list this product again.

Please let me know if you still have difficulties.

Thank you for your understnading.

-Glenn

00
Odpowiedź
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności