"we sometimes err on the side of caution. We apologize for any inconvenience that may have been caused to you."
hello community,
I am trying to end some 5 months nightmare chapters of cooperation with Amazon, but first I need something more than "apologize".
We are professionals, and we expect the same and fair treatment in business, that's why we choose Amazon as our logistic partner.
Could you help me please ID 17001820941
"we sometimes err on the side of caution. We apologize for any inconvenience that may have been caused to you."
hello community,
I am trying to end some 5 months nightmare chapters of cooperation with Amazon, but first I need something more than "apologize".
We are professionals, and we expect the same and fair treatment in business, that's why we choose Amazon as our logistic partner.
Could you help me please ID 17001820941
10 odpowiedzi
Seller_96h46W7CJczMl
hello sellers,
Is anybody got same email as apologize ?
"we sometimes err on the side of caution. We apologize for any inconvenience that may have been caused to you."
Seller_Joe8w9a9qu6pw
Get on Phone Call everyday
Roberto_Amazon
Hello! @Seller_96h46W7CJczMl
This is Roberto. Thank you for using the Forums, I have looked into both of the cases you provided and confirmed they both have recent updates advising that you can add the listing under the desired brand.
Can you please confirm if you are still facing issues adding your product?
Regards,
Seller_96h46W7CJczMl
Hello @Roberto_Amazon
thank you for your information,
Now I can add product, but I can't edit, plus I think they add my product to other brand, not product brand.
You can track your issue at Case ID: 17173349551All scammers attack my product starting on the 28th of March 2024.
Could you help me please?
best regards,
Nano_Amazon
Hello @Seller_96h46W7CJczMl
I've reviewed case ID 17173349551 and can see it was closed due to no response. If you still need assistance with your product listing issues, please reopen the case.
Kind regards,
Nano
Seller_96h46W7CJczMl
Hello @Nano_Amazon
Thank you for your respond, I couldn't reopen this case,
I create new Case ID: 17321816811
I would like to know can I reinstate my deleted listing B01M6XI4OJ ?