We lost all of our Buy Box ads in our store!! HELP!!1
We just lost all of our Buy Box Feature items all at one time. We have no Account Health issues. We are 25% lower price and we still can not get the buy box. We have a better feedback, No health, They are featuring a Used Good item for more money rather our Used Like new for 20% less on every item as of Thursday!! I called customer service, they see nothing, We called Account Health, They see nothing. How can I keep a business going like this?? Is there another waay I can contact amazon where the person speaks english and can acutally help?? Please advice. Thank you for any help.
We lost all of our Buy Box ads in our store!! HELP!!1
We just lost all of our Buy Box Feature items all at one time. We have no Account Health issues. We are 25% lower price and we still can not get the buy box. We have a better feedback, No health, They are featuring a Used Good item for more money rather our Used Like new for 20% less on every item as of Thursday!! I called customer service, they see nothing, We called Account Health, They see nothing. How can I keep a business going like this?? Is there another waay I can contact amazon where the person speaks english and can acutally help?? Please advice. Thank you for any help.
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Josh_Amazon
Hello @Seller_unecSlPT02blG,
This is Josh from Amazon, thank you for contacting our Forums!
Since you've contacted Seller Support about this Featured Offer issue, could you please share the case ID so I can review it further?
Kind regards,
-Josh