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Seller_nGQNKpS60nvG2

UPS SCS UK rejected shipment

We have just arranged a shipment of a pallet into a fulfilment centre here in the UK. On our seller central page it says that we have a scheduled collection for tomorrow (13th August) but UPS have sent me an email stating the following

Dear Amazon Seller,

We have received a request to collect your amazon shipment from the below address. Unfortunately we believe you do not meet the collection requirements set out below.

You will need to meet the following requirements below in order for UPS SCS (UK) to pick up from your location:

- UPS SCS (UK) are not able to pick up from residential areas or a residential address

- 40 ft vehicle access (Bridge heights, turning circles, no dead ends)

- No Restrictions on entry - e.g. proximity to Schools

Our address is a residential address however I can't find anything on the carrier policies that state they cannot pickup from a residential address, we have had pallets picked up from our location previously by Kuehne & Nagel whom us the other partner carrier for LTL shipments, unfortunately you can't pick which one when you create a shipment so it is just luck of the draw. Amazon can't see anything from their end in regards to the rejection so I am at a loss for what to do, any suggestions? Thanks!

25 wyświetleń
3 odpowiedzi
Tagi:Centrum logistyczne, FBA (realizacja przez Amazon), Realizacja, UPS, Wysyłka
00
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Seller_nGQNKpS60nvG2

UPS SCS UK rejected shipment

We have just arranged a shipment of a pallet into a fulfilment centre here in the UK. On our seller central page it says that we have a scheduled collection for tomorrow (13th August) but UPS have sent me an email stating the following

Dear Amazon Seller,

We have received a request to collect your amazon shipment from the below address. Unfortunately we believe you do not meet the collection requirements set out below.

You will need to meet the following requirements below in order for UPS SCS (UK) to pick up from your location:

- UPS SCS (UK) are not able to pick up from residential areas or a residential address

- 40 ft vehicle access (Bridge heights, turning circles, no dead ends)

- No Restrictions on entry - e.g. proximity to Schools

Our address is a residential address however I can't find anything on the carrier policies that state they cannot pickup from a residential address, we have had pallets picked up from our location previously by Kuehne & Nagel whom us the other partner carrier for LTL shipments, unfortunately you can't pick which one when you create a shipment so it is just luck of the draw. Amazon can't see anything from their end in regards to the rejection so I am at a loss for what to do, any suggestions? Thanks!

Tagi:Centrum logistyczne, FBA (realizacja przez Amazon), Realizacja, UPS, Wysyłka
00
25 wyświetleń
3 odpowiedzi
Odpowiedź
0 odpowiedzi
user profile
Simon_Amazon
W odpowiedzi na: wpis użytkownika Seller_nGQNKpS60nvG2

Hello @Seller_nGQNKpS60nvG2,

Here Simon from Amazon.

Have you been able to find a solution for this yet?

Best,

Simon

00
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user profile
Seller_nGQNKpS60nvG2

UPS SCS UK rejected shipment

We have just arranged a shipment of a pallet into a fulfilment centre here in the UK. On our seller central page it says that we have a scheduled collection for tomorrow (13th August) but UPS have sent me an email stating the following

Dear Amazon Seller,

We have received a request to collect your amazon shipment from the below address. Unfortunately we believe you do not meet the collection requirements set out below.

You will need to meet the following requirements below in order for UPS SCS (UK) to pick up from your location:

- UPS SCS (UK) are not able to pick up from residential areas or a residential address

- 40 ft vehicle access (Bridge heights, turning circles, no dead ends)

- No Restrictions on entry - e.g. proximity to Schools

Our address is a residential address however I can't find anything on the carrier policies that state they cannot pickup from a residential address, we have had pallets picked up from our location previously by Kuehne & Nagel whom us the other partner carrier for LTL shipments, unfortunately you can't pick which one when you create a shipment so it is just luck of the draw. Amazon can't see anything from their end in regards to the rejection so I am at a loss for what to do, any suggestions? Thanks!

25 wyświetleń
3 odpowiedzi
Tagi:Centrum logistyczne, FBA (realizacja przez Amazon), Realizacja, UPS, Wysyłka
00
Odpowiedź
user profile
Seller_nGQNKpS60nvG2

UPS SCS UK rejected shipment

We have just arranged a shipment of a pallet into a fulfilment centre here in the UK. On our seller central page it says that we have a scheduled collection for tomorrow (13th August) but UPS have sent me an email stating the following

Dear Amazon Seller,

We have received a request to collect your amazon shipment from the below address. Unfortunately we believe you do not meet the collection requirements set out below.

You will need to meet the following requirements below in order for UPS SCS (UK) to pick up from your location:

- UPS SCS (UK) are not able to pick up from residential areas or a residential address

- 40 ft vehicle access (Bridge heights, turning circles, no dead ends)

- No Restrictions on entry - e.g. proximity to Schools

Our address is a residential address however I can't find anything on the carrier policies that state they cannot pickup from a residential address, we have had pallets picked up from our location previously by Kuehne & Nagel whom us the other partner carrier for LTL shipments, unfortunately you can't pick which one when you create a shipment so it is just luck of the draw. Amazon can't see anything from their end in regards to the rejection so I am at a loss for what to do, any suggestions? Thanks!

Tagi:Centrum logistyczne, FBA (realizacja przez Amazon), Realizacja, UPS, Wysyłka
00
25 wyświetleń
3 odpowiedzi
Odpowiedź
user profile

UPS SCS UK rejected shipment

autorstwa Seller_nGQNKpS60nvG2

We have just arranged a shipment of a pallet into a fulfilment centre here in the UK. On our seller central page it says that we have a scheduled collection for tomorrow (13th August) but UPS have sent me an email stating the following

Dear Amazon Seller,

We have received a request to collect your amazon shipment from the below address. Unfortunately we believe you do not meet the collection requirements set out below.

You will need to meet the following requirements below in order for UPS SCS (UK) to pick up from your location:

- UPS SCS (UK) are not able to pick up from residential areas or a residential address

- 40 ft vehicle access (Bridge heights, turning circles, no dead ends)

- No Restrictions on entry - e.g. proximity to Schools

Our address is a residential address however I can't find anything on the carrier policies that state they cannot pickup from a residential address, we have had pallets picked up from our location previously by Kuehne & Nagel whom us the other partner carrier for LTL shipments, unfortunately you can't pick which one when you create a shipment so it is just luck of the draw. Amazon can't see anything from their end in regards to the rejection so I am at a loss for what to do, any suggestions? Thanks!

Tagi:Centrum logistyczne, FBA (realizacja przez Amazon), Realizacja, UPS, Wysyłka
00
25 wyświetleń
3 odpowiedzi
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Simon_Amazon
W odpowiedzi na: wpis użytkownika Seller_nGQNKpS60nvG2

Hello @Seller_nGQNKpS60nvG2,

Here Simon from Amazon.

Have you been able to find a solution for this yet?

Best,

Simon

00
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności
user profile
Simon_Amazon
W odpowiedzi na: wpis użytkownika Seller_nGQNKpS60nvG2

Hello @Seller_nGQNKpS60nvG2,

Here Simon from Amazon.

Have you been able to find a solution for this yet?

Best,

Simon

00
user profile
Simon_Amazon
W odpowiedzi na: wpis użytkownika Seller_nGQNKpS60nvG2

Hello @Seller_nGQNKpS60nvG2,

Here Simon from Amazon.

Have you been able to find a solution for this yet?

Best,

Simon

00
Odpowiedź
Obserwuj tę dyskusję, aby otrzymywać powiadomienia o nowej aktywności