LUCID ID audit has been ongoing for 2 months without any results
Hi,
I registered with LUCID over 2 month ago.
At a similar time, I was submitting my LUCID number. The number has not been confirmed for over two months and support cannot help me and sends ready-made formulations.
The application status is still "submitted" even though support tells you to wait a maximum of 72 hours for activation. More than two months have passed.
I tried to solve the problem with SUPPORT twice but to no avail.
Please help us! we want to sell now, our products have been discontinued for 2 months now.
Case ID: 10890896522, 10859808652, 10840220532, 10799627552
LUCID ID audit has been ongoing for 2 months without any results
Hi,
I registered with LUCID over 2 month ago.
At a similar time, I was submitting my LUCID number. The number has not been confirmed for over two months and support cannot help me and sends ready-made formulations.
The application status is still "submitted" even though support tells you to wait a maximum of 72 hours for activation. More than two months have passed.
I tried to solve the problem with SUPPORT twice but to no avail.
Please help us! we want to sell now, our products have been discontinued for 2 months now.
Case ID: 10890896522, 10859808652, 10840220532, 10799627552
0 odpowiedzi
Spencer_Amazon
Hello @Seller_txszDO0lyFSKV,
I checked case 10890896522 and saw it was updated yesterday.
Let´s keep an eye out and if this is not solved, please tag me and I will contact our partner team.
Regards, Spencer
